Immediate Response Towing & Recovery Terms of Service
Last Updated: 01/22/2026
Welcome to Immediate Response Towing & Recovery. These Terms of Service (“Terms”) govern your use of our website and any related services we provide (collectively, the “Services”). By accessing or using our website or Services, you agree to these Terms. If you do not agree, please do not use our website or Services.
1. Use of Our Services
You agree to use our website and Services only for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws. You are responsible for ensuring that any information you provide to us is accurate and complete, and for all activity that occurs through your use of our Services.
2. Towing and Roadside Services Disclaimer
Immediate Response Towing & Recovery provides towing and roadside assistance services based on the information provided by the customer at the time of service. Actual response times, service availability, and outcomes may vary due to traffic conditions, weather, vehicle condition, location, safety concerns, or other factors beyond our control. We do not guarantee specific arrival times or outcomes.
3. SMS and Telephone Communications
When you provide your phone number to Immediate Response Towing & Recovery, you consent to receive phone calls and SMS text messages (including automated or prerecorded messages) related to towing services, roadside assistance, service updates, scheduling, and limited promotional or informational communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us using the information provided below. Opting out of promotional messages does not affect your ability to receive critical service-related communications.
4. A2P 10DLC Compliance
Immediate Response Towing & Recovery complies with applicable Application-to-Person (A2P) 10DLC messaging regulations. We reserve the right to update our messaging practices as needed to comply with carrier, regulatory, or industry requirements. If messaging practices or number registrations are modified or suspended to maintain compliance, we may adjust communications accordingly without prior notice.
5. Message Frequency and Content
By opting in to SMS communications, you agree to receive transactional, informational, and limited promotional messages related to our towing and roadside assistance services. Message frequency may vary based on your interactions with our Services.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is owned by Immediate Response Towing & Recovery or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content without our prior written consent.
7. Privacy
Your use of our website and Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you agree to the terms of our Privacy Policy.
8. Disclaimer of Warranties
Our website and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our website or the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, Immediate Response Towing & Recovery and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or Services, including but not limited to service delays, vehicle damage not caused by gross negligence, communication failures, or SMS delivery issues.
10. Indemnification
You agree to indemnify and hold harmless Immediate Response Towing & Recovery and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of our Services or your violation of these Terms.
11. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or Services after any changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.
13. Contact Information
If you have any questions about these Terms, please contact us:
Immediate Response Towing & Recovery
4100 W Ferdinand St
Chicago, IL 60624
Phone: (773) 339-7496
Email: immediateresponsetowing@gmail.com
